Step 2: Bring the gadget or television closer to the router. This allows the gadget to utilize the maximum amount of internet bandwidth. Step 1: While using the app, try to disconnect any other device that are connected to the Wi-Fi router. To have a stable internet signal with your Wi-Fi device, you can do the following steps: Try to check if your internet is now stable, this usually solve the issue by restarting the device. Step 3: Wait for the modem lights to come on again. Step 2: Reconnect your modem and router to the power supply after a minute and turn on the devices. Step 1: Unplug the power cords from your Modem and Router. If you have a slow, intermittent or no internet then you can check if this is caused by an issue with your Wi-Fi router or network device by doing an internet modem unplug. Find out how fast is your download and upload speed. Step 4: Wait for the results of the speed test to be completed. Pressing Go button will start the speed test. Speed test site is one of the most popular web tools to check your connection speed. Step 2: Type to have your internet connection speed check. Choose any preferred internet browser you want. Step 1: Open your browser on your smartphone or Samsung TV. Try to check your internet speed and see if your internet has any issues. A slow internet and intermittent connection will also affect the use of the Smart View feature. You will experience this issue if your both devices are not connected to the same Wi-Fi network. ![]() ![]() The next thing you should do if you experience Smart View not working issue is to check your network connection. Step 3: Press and hold the Power button until your device turns on again. Step 3: Connect the power cord to the Samsung TV and turn it on. Step 2: Hold down the power button on the Samsung TV’s side for 3-5 seconds. Step 1: Remove the power cord cable from the back of the Samsung TV or from the outlet, whichever is more convenient to power cycle. You will need to restart your Smart TV in order to resolve this issue, as doing so will refresh it and resolve the majority of issues brought on by software bugs, one of the most frequent causes on the Samsung TV. It’s possible that the Smart View function is not working because of a temporary glitch with your Samsung TV and Samsung phone. Launch the app and follow the steps to set up Smart View.įix #1 Restart Samsung TV and Samsung devices.You need both the TV and Samsung phone on the same network to use Smart View app properly. Connect your mobile/PC and TV to the same network.Here’s how to fix Samsung Smart View not working issue.īefore we start with the troubleshooting step, make sure that you have connected your Samsung TV to the Samsung Smart View feature by doing the following steps below: This can be a frustrating experience especially if you want to screen mirror content. Hope this helps, let me know if you have any questions.One of the issue that you will encounter when using the Smart View feature is it will not work on your Samsung TV or Samsung phone. If that didn't improve the connection, try modifying the WiFi Direct operating channel. Make sure Power Saving Mode is OFF and they are fully charged. So I would recommend to first test the App between 2 Samsung phones running the same OS. Additionally, connecting S3 and Nexus 5 often (90% of the time) does not work. For instance, the WiFi Direct throughput between S4-S4 that run the same OS version is greater than the throughput between 2 S4s with different OS or between S3-S4. You can have the connection with the AP on the 2.4 GHz and the WiFi Direct Connection on the 5 GHz band.Ģ- Power Saving Mode: Make sure the Power Saving Mode is OFF since the OS might try to weaken the WiFi Direct connection signal strength which will lead to interrupting the connection.ģ- Operating System Version: From my experience, dealing with different phones when establishing WiFi Direct connections, I noticed that it is best to have the phones operate in the same OS Version. Samsung WiFi Chipset is Dual band so you can simultaneously operate on 2 frequency bands. In order to customize the WiFi Direct Channel, refer to my answer in this question Customized channel wifi direct. So try making the WiFi Direct operate on the 5 GHz band where there is less Interference. However, here's some things to look out for:ġ- Co-Channel Interference (CCI) in the Network: If you are testing somewhere that is in or near a dense network then CCI might affect the WiFi Direct connection established. I am using Samsung S3 and S4 for testing. ![]() I am currently working on an App that uses WiFi Direct for a great amount of time and I never experienced having the WiFi Direct connections unexpectedly close.
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